Higher Education Servicing Corporation implemented new account access and multi-factor authentication (MFA) technology on Saturday, November 1, 2025 to ensure your personal information continues to remain secure. If you created an online account with us before this date, you will be required to reset your password and MFA preference the first time you attempt to log in to your account on or after Saturday, November 1, 2025. Simply click the Forgot Password link below and follow the prompts to reset your password and MFA preference. Once updated, you will be able to access your online account. If you have any questions, please feel free to contact us.